Certificate in Microsoft Vista Desktop Support

Microsoft Certified Technology Specialist (MCTS): Windows Vista Configuration

Course Details

The Microsoft Vista Desktop Support course will teach you everything you need to become an IT technical support professional for the Windows Vista Operating System.

Completing this course will see you gain official accreditation as a Microsoft Certified Technology Specialist (MCTS) in Windows Vista.  The course will give you the skills to configure Windows Vista.  These skills will include installing, network features, application features, managing and configuring the security.

The MCTS (Microsoft Certified Technology Specialist) course will allow you to study at your own pace and give you the opportunity to continually assess your progress via a series of lessons that cover each exam objective.  As you progress though the course you will be able to apply your newly acquired skills in the 11 assignments.  At the end of your training you will then be able to sit 1 online exam at a local test centre and successful completion of your exams will see you credited with the MCTS: Windows Vista Configuration.

A pre-requisite of undertaking the Vista Desktop Support course is that you have 1 year of experience in the IT field and of resolving issues concerning network connectivity, desktop OS, security and applications (login problems, password resets, desktop troubleshooting).

 

Entry requirement: One years experience in IT and experience in resolving issues relating to desktop OS, network connectivity, security and applications.

Qualifications

The Microsoft Vista Desktop Support Technician course will see you certified with the Microsoft Certified Technology Specialist (MCTS): Windows Vista Configuration qualification.   The MCTS qualification demonstrates to potential employers that you have the skills required to carry out your role.

At the end of your course you will sit exam: Microsoft Certified Technology Specialist (MCTS) Windows Vista, Configuration 70-260.

The Microsoft Certified Technology Specialist (MCTS) qualification has become the recognised standard across the globe for Help Desk and Support Technicians.

Completing the Microsoft Vista Desktop Support Technician course will teach you the skills needed to be an active Support Technician.  With this qualification on your CV you can be assured that you will be in high demand and that potential employers will recognise your abilities and commitment to this role.

Study Plan

• Installing and upgrading Windows Vista
• Configuring and troubleshooting Post-installation system settings
• Configuring Windows security features
• Configuring network connectivity
• Configuring applications included with Windows Vista
• Maintaining and optimising systems that run Windows Vista
• Configuring and troubleshooting mobile computing
• Configuring power options

Study Details

The Microsoft Vista Desktop Support course is split into three books and is structured in such a manner that allows you to learn at your own pace. The logical order of your topics allows you to build on skills learnt in previous topics.

During your Microsoft Vista course you will be required to complete 11 assignments.  This will give your tutor a chance to assess your progress, offer useful feedback, and ensure you're getting the very most from your training.

 

Once you have completed the course materials you will need to sit an online exam to be taken at a local test centre.

It is anticipated that it will take approximately 120 hours of study to complete the course.

Note: The minimum computer hardware requirements for this course are;

 

• DVD-ROM
• Your operating system must be WindowsXP or higher
• 1GHz or faster processor Pentium III recommended
• 1GB RAM or higher
• 15GB of available hard disk space for installation

Careers

On completion of the course you can expect to be able to apply for positions as a Help Desk Technician, Customer Support Representative, PC or Technical Support Specialist and earn up to £34,500* per year.

*Source: ITjobswatch.co.uk - May 2011

Other example job roles include:

Help Desk Engineer
£24,240
ITjobswatch.co.uk - May 2011