MCTS and MCITP Enterprise Desktop Administrator
MCTS and MCITP Enterprise Desktop Administrator with Windows 7 Desktop Support
Course Details
The Enterprise Desktop Administrator course will provide students with Microsoft qualifications at both Level 2 and Level 3 - Microsoft Certified Technology Specialist (MCTS) & Microsoft Certified IT Professional (MCITP).
As you work towards the MCTS in Windows 7 certification you will learn the knowledge and skills required to provide end users with peak performance on a Windows 7 operating system by configuration. To ensure maximum performance you will learn how to install, configure and manage the network, applications and security. The skills acquired in the MCTS module will prepare you to undertake roles such as first line support for Windows 7 business users.
Next, you will progress to the Microsoft Certified IT Professional module and expand on the skills attained in the previous study module. You will learn how to maintain and support larger sized Windows 7 business environments. You will also learn about the configuration and maintenance needs of Windows 7 Clients, deployment services and application compatibility.
Entry requirement: Appropriate MTA qualification, CompTIA A+ or Network+ or similar Level 2 qualification in IT.
Qualifications
The combination of the Microsoft Certified Technology Specialist (MCTS) and Microsoft Certified IT Professional (MCITP) courses is the ideal qualification to get your IT career up and running. The certifications from the course are industry recognised around the world.
MCTS and MCITP are proof to potential employers that you have the skills to manage their Windows operating systems.
The course will prepare you to sit 2 exams:
- Microsoft Certified Technology Specialist (MCTS) Windows 7, Configuration 70-680
- Microsoft Certified IT Professional (MCITP) Windows 7 Enterprise Desktop Administrator 70-686
The Microsoft Certified Technology Specialist certification is the industry standard around the globe for Help Desk and Support Technicians. Being a qualified Support Technician offers a fantastic profession with big earning potential.
The MCITP certification further confirms your abilities as a Microsoft Professional and demonstrates to employers that you have the skills to design, build, optimise and deploy operating technologies.
Study Plan
- Introduction
- Installing the Operating System
- Troubleshooting System Startup and User Logons
- Managing Users and the Windows Environment
- Configuring and Troubleshooting Security Policy
- Configuring and Troubleshooting Devices
- Optimising Performance
- Managing Access to Shared Resources
- Configuring and Troubleshooting Printing
- Troubleshooting TCP/IP 4-1
- Configuring Remote Connections
- Application Support
- Office Installation
- Office Configuration
- Outlook Configuration
- Application Security
- Desktop Support Technicians
Study Details
Your course is made up of 15 study units spread across 6 books. During your studies
you will complete a total of 26 assignments. Completing the assignments
provides both you and your tutor with details of your progress and
assists the tutor in providing feedback and assistance.
In order
to complete the Desktop Support Certificate you are required to sit 2 exams which will be sat at a local test centre:
- Microsoft Certified Technology Specialist (MCTS) Windows 7, Configuration 70-680
- Microsoft Certified IT Professional (MCITP) Windows 7 Enterprise Desktop Administrator 70-686
The average student manages to complete the course within approximately 240 hours of study time.
Careers
On completion of the course you can expect to be able to apply for
positions as a Help Desk Technician, Customer Support Representative, Desktop Administrator, PC
or Technical Support Specialist and earn up to £34,500* per year.
*Source: ITjobswatch.co.uk - May 2011
Other example job roles include:
Help Desk Engineer
£24,240
ITjobswatch.co.uk - May 2011
Desktop Administrator
£34,500
ITjobswatch.co.uk - May 2011
